Microsoft Scout is an AI agent in Teams that automates repetitive office tasks, working 24/7 just like a human colleague.

A federal IT staffer filed a DOGE whistleblower complaint, went public, had his brake lines cut, and is now suing Elon Musk for defamation.

A UK government committee warns that growing dependence on Palantir's data analytics poses a serious national liability.

In a disrupted market, apparel and footwear brands that control discovery, evaluation, and purchase will be the ones that survive and thrive.

Discover four critical lessons from social commerce that every brand must apply before entering the agentic commerce era.

Explore the five key developments shaping agentic payments in B2C commerce and a timeline of critical announcements since November 2025.

Discover how Forrester's CX Forum workshop helps businesses move from FOMO to focus in the rapidly evolving world of agentic commerce.

Most companies start their agentic commerce strategy in the wrong place. Here's how to anchor your thinking around the questions that actually matter.

Dollar General's Q1 sales jumped 3.4% as budget-conscious shoppers, especially rural customers hit by gas prices, flock to discount retail.

Victoria's Secret forecasts record $7B+ in sales for 2025, powered by a 'promo detox' strategy and market share gains across its VS and Pink brands.

Google's Preferred Sources feature boosts AI answer visibility, returning visitors, and site trust. Here's everything you need to know.

European ecommerce brands often struggle in the U.S. market. Here's why consumer psychology and UX decisions make or break success.